Impact on recipe-based workflows

Incident Report for Beeline Professional

Resolved

Valued Clients and Partners,

We are pleased to inform you that the issue affecting Beeline Professional tenants has been resolved.

We understand the importance of these services to your operations and sincerely apologize for any inconvenience caused. Thank you for your patience and continued support.

Beeline Professional Team
Posted Mar 24, 2026 - 11:02 UTC

Update

Recipe workflows are resuming automatically. We are continuing to monitor the resolution change.
Posted Mar 24, 2026 - 09:39 UTC

Monitoring

We are monitoring the impact of the resolution change.
Posted Mar 24, 2026 - 09:36 UTC

Identified

The issue has been identified and a resolution change is currently being applied.
Posted Mar 24, 2026 - 09:34 UTC

Investigating

Dear valued clients and partners,

Our Beeline Professional team has identified an issue that is currently affecting the processing of certain (recipe) workflows. As a result, some processes that rely on these configurations may experience delays in completion.

We are actively working to resolve the issue and restore full functionality as swiftly as possible.

Thank you for your patience and understanding.

Beeline Professional Team
Posted Mar 24, 2026 - 09:33 UTC
This incident affected: Application Availability SANDBOX (EU-WEST-1, US-EAST-2, AP-SOUTHEAST-1), Application Availability PRODUCTION (EU-WEST-1, US-EAST-2, AP-SOUTHEAST-1), and Infrastructure (AWS ec2-eu-west-1, AWS ec2-eu-west-2, AWS ec2-ap-southeast-1, AWS ec2-us-east-2).